We walked in the store at approximately 7:20 pm, with stated closing time at 8 pm. We thought that would be enough time to add two lines to our existing account. Jake was our sales assistant, and he worked very hard to get a good deal for us on the new phones and accessories. Our account had some kind of a glitch on it, and he worked very patiently and methodically through the channels to get the glitch removed. He then kept things organized and very efficiently set up two new phones, with a land-line transfer in the middle of the process. He put the new screen hardener on three phones, and helped us set up the email accounts on the new phones--all while cracking jokes to keep my two grade-school boys entertained. He was very professional, knowledgeable, and friendly. We were there until 10:30 pm, and we never felt like he was trying to push us out because it was after hours. If we had known it would take that long, we would not have tried to start the process so close to closing time, but since we were in the middle of the process, he didn't make us quit for the night and come back in the morning. Overall, Jake was an outstanding customer service representative, and we came home with two new phones. I would recommend anyone in the Newburgh/Evansville area coming to this location for service.
Jake Bramlet gave me all attention I needed to change my old chip to Verizon. I am really happy with it and specially with all the attention, details and help provided. Thanks so much
I had messed up my phone big time. Went to Verizon in Newburgh, IN and Zach did an awesome job of getting my phone working properly. He was patient and very focused on getting my phone back in shape
Wonderful, professional staff! Zac was very helpful and could not have been more patient with all of my questions! Definitely a great experience.
Great place! Jake answered all of my questions! He was professional!
Verizon Authorized Retailer Wireless Zone is a US Electronics Store based in Newburgh, Kentucky. Verizon Authorized Retailer Wireless Zone is located at 8300 Bell Oaks Dr, Newburgh, IN 47630, USA.
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